Hotel Vagmi · Shivpur, Varanasi
Refunds & cancellation.
Plans change — especially travel plans. These are the terms that apply to bookings made directly with Hotel Vagmi. Bookings made through travel platforms follow the policy shown on that platform at the time of booking.
Bookings & payment
- Booking confirmation
- Rooms can be reserved through the booking engine on this website, by phone, or on WhatsApp. A booking stands confirmed only once an advance payment reaches the hotel, and is always subject to room availability. Confirming a booking means you accept the hotel's Terms & Conditions.
- Online payments
- Online payments are processed through our secure payment-gateway partner. Card, UPI and net-banking details are handled by the gateway — the hotel never stores them.
- Rates & taxes
- Rates are quoted in Indian Rupees (INR) per room per night and are valid for the dates quoted. Applicable government taxes can change as per the latest regulations without prior intimation. Discounts do not apply on special-occasion dates.
- Payment notes
- Payment by cheque is not accepted. If you extend your stay beyond the original booking, the tariff prevailing on that day applies, subject to availability.
Cancellation
- Free until 7 days out
- Cancellation is free of charge up to 7 days before the arrival date. If you cancel within 7 days of arrival, the total price of the reservation is charged.
- In writing only
- Cancellation and amendment requests are accepted only in writing — by email to info@hotelvagmi.com or WhatsApp/SMS to +91-9369601100 — with your booking name and dates. Verbal cancellations are not valid. Every request is subject to written confirmation from the hotel.
- Late cancellation
- Requests made the day before the check-in date or later cannot be entertained, and the hotel is not liable for any refund, compensation or adjustment. Please cancel as early as possible.
- No-show
- If you do not arrive on the check-in date and have not cancelled in writing, a cancellation fee of 100% of the total booking amount applies.
- Amended bookings
- Where a booking is amended, the advance already paid can be applied to a future stay within 180 days of the booking date, or before the end of the same financial year — whichever is earlier.
Refunds
- Mode of refund
- All refunds are made by bank transfer only — never in cash and never to a third party. Refund of an advance requires that the advance was paid in full as per the hotel's policies.
- Processing time
- Approved refunds are initiated within 7 working days of the cancellation being confirmed in writing. Banks may take a further few working days to reflect the credit.
- Disputes
- If a refund hasn't reached you within the stated time, contact us at info@hotelvagmi.com with your booking details and we will trace the transfer.
This page summarises the terms that matter for payments and refunds. The hotel's complete Terms & Conditions — including check-in rules, house restrictions and general conditions of stay — are shared with your booking confirmation. On any conflict, the full Terms & Conditions prevail.
Questions about a booking? +91-9369601100 · info@hotelvagmi.com · or reserve directly.