Hotel Vagmi · Shivpur, Varanasi
Privacy policy.
Hospitality runs on trust, and that includes what happens to your information. This page explains - plainly - what Hotel Vagmi collects, what this website does and doesn't do, and how to reach us about any of it.
Who we are
- The hotel
- Hotel Vagmi, S-1/35-42-S, Shyam Nagar Colony, Central Jail Road, Club Road, Shivpur, Varanasi, Uttar Pradesh 221002. This policy explains what information we collect from guests and website visitors, and how we use it.
- Contact
- For anything related to this policy or your information, write to info@hotelvagmi.com or call +91-9369601100.
Information we collect
- Booking details
- When you book - through the booking engine on this website, by phone, on WhatsApp, by email, or via a travel platform - we receive the details needed to hold your reservation: your name, contact number or email, stay dates, and the number and names of guests.
- ID at check-in
- As required of hotels by government regulations, every guest must present valid photo identification with address proof at check-in (passport, Aadhaar card, driving licence, Voter ID or government ID). These records are maintained as the law requires.
- CCTV
- Public and common areas of the hotel are under CCTV surveillance for the safety and security of guests. Footage is not shared with anyone under any circumstances, as a matter of privacy.
Payments
- Handled by the gateway
- Online payments are processed by our secure payment-gateway partner. Your card, UPI and net-banking details go directly to the gateway - the hotel never sees or stores them.
- Refund details
- If a refund is due, we ask for your bank account details solely to make the transfer, and use them for nothing else.
This website
- No account, no forms
- This website has no login and no enquiry forms. It stores nothing about you personally. Booking happens on our booking engine, and chat happens on WhatsApp - each governed by its own privacy policy once you leave this site.
- Analytics
- We use Google Analytics 4 to understand how many people visit, which pages they read, and whether they go on to book, call or message us. It sets first-party cookies and records usage data such as pages viewed, device type and approximate location, which Google processes under its own privacy policy. Its advertising features are switched off. The site also keeps a simple running count of total visits; the count is a single number and contains no personal data.
- No advertising trackers
- The site sets no advertising cookies and runs no third-party ad or social-media trackers.
How we use information
- Only for your stay
- We use your information to confirm and manage bookings, communicate about your stay, meet statutory record-keeping requirements, and respond when you contact us.
- Never sold
- We do not sell or rent guest information to anyone. It is shared only where the booking itself requires it (for example, with the payment gateway for a transaction) or where the law requires it.
- Your rights
- To ask what information we hold about you, or to have it corrected, write to info@hotelvagmi.com with your booking details.
Legal disputes, if any, are subject to Varanasi jurisdiction under the governing laws of India, as set out in the hotel's Terms & Conditions.
See also: Terms & Conditions · Refunds & Cancellation
Questions about your information? +91-9369601100 · info@hotelvagmi.com