Hotel Vagmi · Shivpur, Varanasi
Privacy policy.
Hospitality runs on trust, and that includes what happens to your information. This page explains — plainly — what Hotel Vagmi collects, what this website does and doesn't do, and how to reach us about any of it.
Who we are
- The hotel
- Hotel Vagmi, S-1/35-42-S, Shyam Nagar Colony, Central Jail Road, Club Road, Shivpur, Varanasi, Uttar Pradesh 221002 — Proprietor: Shashi Kala Singh. This policy explains what information we collect from guests and website visitors, and how we use it.
- Contact
- For anything related to this policy or your information, write to info@hotelvagmi.com or call +91-9369601100.
Information we collect
- Booking details
- When you book — through the booking engine on this website, by phone, on WhatsApp, by email, or via a travel platform — we receive the details needed to hold your reservation: your name, contact number or email, stay dates, and the number and names of guests.
- ID at check-in
- As required of hotels by government regulations, every guest must present valid photo identification with address proof at check-in (passport, Aadhaar card, driving licence, Voter ID or government ID). These records are maintained as the law requires.
- CCTV
- Public and common areas of the hotel are under CCTV surveillance for the safety and security of guests. Footage is not shared with anyone under any circumstances, as a matter of privacy.
Payments
- Handled by the gateway
- Online payments are processed by our secure payment-gateway partner. Your card, UPI and net-banking details go directly to the gateway — the hotel never sees or stores them.
- Refund details
- If a refund is due, we ask for your bank account details solely to make the transfer, and use them for nothing else.
This website
- No account, no forms
- This website has no login and no enquiry forms. It stores nothing about you personally. Booking happens on our booking engine, and chat happens on WhatsApp — each governed by its own privacy policy once you leave this site.
- Analytics
- We use Vercel Analytics to understand how many people visit and which pages they read. It is cookieless and aggregated — it does not identify you or follow you across the web. The site also keeps a simple running count of total visits; the count is a single number and contains no personal data.
- No advertising trackers
- The site sets no advertising cookies and runs no third-party ad or social-media trackers.
How we use information
- Only for your stay
- We use your information to confirm and manage bookings, communicate about your stay, meet statutory record-keeping requirements, and respond when you contact us.
- Never sold
- We do not sell or rent guest information to anyone. It is shared only where the booking itself requires it (for example, with the payment gateway for a transaction) or where the law requires it.
- Your rights
- To ask what information we hold about you, or to have it corrected, write to info@hotelvagmi.com with your booking details.
Legal disputes, if any, are subject to Varanasi jurisdiction under the governing laws of India, as set out in the hotel's Terms & Conditions.
See also: Terms & Conditions · Refunds & Cancellation
Questions about your information? +91-9369601100 · info@hotelvagmi.com